Reliable monitoring unequalled accessibility on-demand reporting
Wireless, web-based alarm detection and notification system from RACO designed specifically for water and waste water pump applications
Dependable alarm monitoring and detection. Highly customizable notification preferences. Around-the clock status access from almost anywhere. Simple administration of WRTUs, preferences, users, reporting parameters, and more.
AlarmAgent.com's report generation capability is optimized for pump applications. Users can spot clogged or malfunctioning pumps in time to prevent a major disaster. And, for the first time, small pump stations can report flow data without a flow meter. All this and more
- Totally Wireless RTU
Easy to install. Goes where landlines can't, with 98% availability across North America.
- Reliable, Web-Based Communication
Triple redundant, secure Web site links WRTU with AlarmAgent.com system.
- Secure, 24/7 Access
Retrieve equipment and status info anytime, from any Web-enabled device or by calling a toll-free number.
- Robust Monitoring & Control Functionality
Simple configuration through system templates. Integrates 8 digital and 2 universal inputs, and 2 relay outputs.
- Straightforward User Interface
Immediate status updates for a number of functions: Signal strength, transmission, local service registration, armed/disarmed, AC/battery, on/off.
- Custom User Templates
Simplify configuration remotely or locally. Optimized for water and wastewater pump applications.
- On-Demand Custom Reporting
Web based access anytime to system alarm and status reports. View and export data as you specify with customizable ranges.
- Flexible Alarm Notification
Instant notification of alarm conditions by voice, SMS, pager, and e-mail
Operator Interface - The AlarmAgent.com WRTU includes pushbuttons to turn the unit on or off, to arm or disarm the unit, to cause a special Test Call to be generated, and a digital input Accept function to assist in the setup of the WRTU. LEDs are used extensively throughout to indicate the status of the following subsystems: AC power status, battery status, network service availability, a 10 segment LED bar graph for service signal strength, actively transmitting, test report, customer account status, template setting status, individual input channel state, individual relay output state, and if any channels have exceeded their daily limit of transmissions.
Alarm and System Messaging - User defined alarm and system messages are delivered via voice calls, SMS messages, alphanumeric pagers, and e-mail to an unlimited number of user specified destinations. Authorized personnel acknowledge alarms during voice calls via a toll free number, e-mail, or through the AlarmAgent.com Web site.
System Configuration - The WRTU is configurable via any of three possible means: via dipswitch, via notebook computer connected to the serial port, or wirelessly via AlarmAgent.com. In most cases, a notebook computer connection is not required. By selecting from 4 templates that are optimized for duplex pump stations with or without totalizer and triplex pump stations with or without totalizer, rapid installation and error proof startup are virtually guaranteed. Three additional templates are available for more general applications.
Today’s technology allows people to be reached wherever they go. That’s why AlarmAgent.com's notification features employ all of today's personal and business communications technology to help you ensure, and document, that your alarms are received and responded to as quickly as possible.
In an alarm condition, AlarmAgent.com will send notification through cell phone, e-mail, landline, pager, or SMS. Recipients may acknowledge these alarm notifications during voice calls or through e-mail responses. Users can also proactively respond using a toll-free number or the AlarmAgent.com system dashboard.
On-screen, administrators can easily add users, customize their methods of contact, and determine the proper hierarchy for notification.
Flexible Service Plans
AlarmAgent.com provides several advantages over landline-based service, including lower cost, greater reliability, the ability to go where land-based systems can't, and no cellular provider contract.
AlarmAgent.com is available through a number of service plans, with a variety of options to suit your specific system requirements. Choose from a range of plans within the Standard, Enhanced Analog, Enhanced Arm/Disarm, and Premium divisions, and select your preferred terms of 1 Year, 2 Years, 3 Years, or Monthly agreement.
Service plans vary by the type of AlarmAgent.com WRTU template you select. A range of variables, such as Digital Input Alarms, Power Failure Alarms, Analog Alarms, certain Reporting details, and others will determine which service plan is right for you.
- Water & Waste
- Electric Utility
- Building Management
- HVAC & Refrigeration
- Equipment Rentals
- Oil & Gas
- And More
View your system activity on a single, straightforward 'dashboard' screen. AlarmAgent.com's user-friendly, Web based interface puts everything you need right at your fingertips. The easy-to-use control panel allows you to access WRTU status, notification order and contact preferences, alarm activity (even across multiple stations), and details of alarm acknowledgment activity. And no additional software is required.
Generate comprehensive reports on-demand with just the click of a mouse. AlarmAgent.com gives you immediate access to the custom reporting you need, and creating your reports is simple. We've made it easier than ever for you to generate comprehensive reports and pump-station analyses. The collected data can be analyzed to optimize system efficiency for your operation. The onscreen interface provides customizable ranges, which allow you to view your data as you specify.
With a few simple clicks, your interface will produce your selected reports, including Pump Runtime, Pump GPM, Pump Starts Ratio, Pump Station Flow, WRTU Commands, Analog Reading, and Arm/Disarm.
Easily set and administrate the parameters of your system. AlarmAgent.com provides extreme flexibility for custom configuration. Add stations. Change alarm parameters. Manage users and update their notification preferences. All this functionality and more is possible through clear instructions and drop-down menus that allow you to manage your selections in just seconds.
AlarmAgent.com combines the latest in data communications and wireless technology with the reliability and reputation of RACO's half-century of industry experience.
8 digital inputs
2 universal inputs
2 digital outputs
24 hour battery backup